Knowledge Base

Resetting Unifi Cloud Key after power failure

February 4, 2020 by intsonline

Occasionally we suffer a power failure and my Unifi Cloud Key does not come back up properly. Sometimes it is because I shut off power to the sockets to change a face plate. In this case, I should really shut down the unifi service first, but lets face it. I will always forget.

It is a shame as this service should be far more robust and not require manual intervention when this situation occurs, but it does.

To fix the problem of the Cloud Key becoming unavailable just SSH in and fire off the following commands to reset the MongoDB Database:

service unifi stop
mongod --repair --dbpath /srv/unifi/data/db
service unifi start

I found this solution on this thread:
https://community.ubnt.com/t5/UniFi-Wireless/CloudKey-stuck/td-p/1601984

Save replies in folders other than the Sent folder to increase productivity

December 12, 2019 by intsonline

If you asked me which Outlook setting saves me the most time, I’d say saving replies in the folder with the original message. By storing both messages and replies in the same folder, I can quickly find my responses – it sure beats the heck outta sorting the Sent folder and crossing my fingers!

There are a few catches. First, this behavior doesn’t work with the Inbox. Outlook will continue to save replies to messages in the Inbox in the Sent folder. You’ll want to create a few personal folders for storing your messages. Then, create a few rules for moving messages into those folders. Most of us already do that. Second, you can’t apply this to individual folders – it’s an all-or-nothing feature.

Once you have personal folders, you can easily store your replies by changing a simple setting as follows:

Click the File tab and select Options (under Help).
Select Mail in the left pane.
In the Save Messages section, check the When Replying To A Message That Is Not In the Inbox, Save The Reply In The Same Folder option.
Click OK.

If you’re using Outlook 2003 or 2007, do the following:

Choose Options from the Tools menu.
On the Preferences tab, click E-mail Options in the E-mail section.
Click Advanced E-mail options at the bottom of the Message Handling section.
In the Save Messages section, check the In Folders Other Than The Inbox, Save Replies With The Original Message option.
Then, click OK three times.

This behavior has been around for a long time – it’s nothing new. But, every time I share it, I make someone very happy, so it’s worth repeating.

Subnet Mask Cheat Sheet

October 23, 2019 by intsonline

	Addresses	HOST	Netmask	Amount of a Class C
/ 30	4	2	255.255.255.252	1 / 64
/ 29	8	6	255.255.255.248	1 / 32
/ 28	16	14	255.255.255.240	1 / 16
/ 27	32	30	255.255.255.224	1 / 8
/ 26	64	62	255.255.255.192	1 / 4
/ 25	128	126	255.255.255.128	1 / 2
/ 24	256	254	255.255.255.0	1
/ 23	512	510	255.255.254.0	2
/ 22	1024	1022	255.255.252.0	4
/ 21	2048	2046	255.255.248.0	8
/ 20	4096	4094	255.255.240.0	16
/ 19	8192	8190	255.255.224.0	32
/ 18	16384	16382	255.255.192.0	64
/ 17	32768	32766	255.255.128.0	128
/ 16	65536	65534	255.255.0.0	256

Canon Address Book Settings

March 6, 2019 by intsonline

Can you export the address book passwords with the address book?

Answer :
There is a setting under Settings-Registration that will allow you to export the address book passwords with the address book. Select Settings- Registration and log in. Select Set the Destination tab. Select Include-PSWD, When Exporting Address Book tab. Select on.

Other Options:

Turn off Personal Address List

Make Address Book Open

Canon USB Media Store and Print Options

February 5, 2019 by intsonline

You can specify the display settings for the store location that appears when you press [Scan and Store] or [Access Stored Files].

Press

(Settings/Registration).

Press [Preferences] → [Display Settings] → [Store Location Display Settings].

Select [On] for each item → press [OK].

Select [Off] to hide an item.

If you set all items to ‘On’:

If you set only the display for Memory Media to ‘Off’:

Settings specified from the control panel become effective after the machine is restarted, after the procedure. If <Perform Apply Setting Changes from Settings/Regist.> is displayed on the bottom of the touch panel display, you can press [Apply Set. Chng.] in

(Settings/Registration) to restart the machine. For information on restarting the machine using the main power switch, see “How to Turn On the Main Power.”

It is necessary to set [Use Scan/Print Function] to ‘On’ to use memory media.

Memory Media Settings

You can restrict the storing of files to memory media and the printing of files from memory media.

If [Use Print Function] is set to ‘Off’:

NOTE
[Memory Media Settings] will not be displayed if <Memory Media> in [Store Location Display Settings] is set to ‘Off’. To use [Memory Media Settings], set <Memory Media> to ‘On’. (See “Store Location Display Settings.”)

Press

(Settings/Registration).

Press [Function Settings] → [Store/Access Files] → [Memory Media Settings].

Press [Use Scan/Print Function].

Select [Off] for the items to restrict → press [OK].

Select [On] if you do not want to restrict an item.

HP Printers – Use HP Easy Admin for macOS to download print and scan solutions

February 4, 2019 by intsonline

HP Easy Admin is a macOS application tool that enables education and enterprise administrators to directly download HP printing and/or scanning solutions to use for remote distribution. This tool is compatible with macOS 10.10 or newer.

https://support.hp.com/us-en/document/c06164609#one_download_EasyAdmin

Install and use HP Easy Admin

Follow these steps to install and use HP Easy Admin to download HP printing and scanning solutions:

Step one: Download HP Easy Admin

Click the following HP FTP site to download HP Easy Admin: ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Admin.app.zip.

NOTE:

HP Easy Admin is compressed in a .zip file.

Make sure to note the location of the .zip file (HP_Easy_Admin_app.zip).
Double-click or tap the .zip file to extract the application.
In the Welcome to HP Easy Admin screen, accept the licensing agreement.
- Clear or select the Allow HP Easy Admin software to send data to HP check box.
  
  NOTE:
  
  An administrator has the option to opt out of the data collection.
- Select the check box to accept the End User License Agreement, and then click OK.
  
  Figure : Welcome to HP Easy Admin screen

Step two: Select the printer model in HP Easy Admin

In the Download Software screen, type the name of the HP product (HP PageWide, for example) in the search text box.

Figure : Search for HP product in Download Software
Select the desired printer model from the list of printers.

The software lookup service in HP Easy Admin is successful if the desired printer model displays in the list of printers.

Figure : Match the HP printer model from the list of printers

Step three: Download the print or scan solutions for the printer model

After selecting the printer, verify the macOS version, language, or country/region options running the application.

If desired, modify the default macOS version, language, or country/region from the drop-down list options.

HP Easy Admin will perform the search again with the selected options.

Figure : Modify the macOS version, language, or country/region options
Select the desired software solution or solutions, and then download the appropriate software for the printer model.
1. Select the HP Essential Software check box, and/or select the desired software solution (HP Easy Scan, for example) check box.
  
  Figure : Software solution selection
2. Click the Download button to download the software solution to your Mac.
  
  NOTE:
  
  To locate the downloaded software solution, see the Downloads folder in your Mac, or click the link in the Download Software screen.
  
  Figure : Link to locate the downloaded software solution

View issues in HP Easy Admin

HP Easy Admin generates a log file that can be used for troubleshooting issues.

Follow these steps to enable or disable issues in the log file:

In your mac running macOS 10.9 or newer, click the Applications menu.
Open the Preferences window for HP Easy Admin.
Enable or disable logging issues in the Logs folder.
- To enable logging issues, select the Enable Logging check box.
- To disable logging issues, clear the Enable Logging check box.
To view the logged information, click the HP Easy Admin.log link.

Figure : Log file for troubleshooting issues