NOTE:<\/span><\/p>\nHP Easy Admin is compressed in a .zip file.<\/div>\n<\/blockquote>\n<\/div>\n
Make sure to note the location of the .zip file (HP_Easy_Admin_app.zip).<\/div>\n<\/li>\n
\nDouble-click or tap the .zip file to extract the application.<\/div>\n<\/li>\n
\nIn the\u00a0
Welcome to HP Easy Admin<\/span>\u00a0screen, accept the licensing agreement.<\/div>\n\n
\n- \n
Clear or select the\u00a0
Allow HP Easy Admin software to send data to HP<\/span>\u00a0check box.<\/div>\n\n
NOTE:<\/span><\/p>\nAn administrator has the option to opt out of the data collection.<\/div>\n<\/blockquote>\n<\/div>\n<\/li>\n
- \n
Select the check box to accept the End User License Agreement, and then click\u00a0
OK<\/span>.<\/div>\n\n
Figure\u00a0: Welcome to HP Easy Admin screen<\/strong><\/div>\n![\"Welcome](\"https:\/\/support.hp.com\/doc-images\/329\/c06190481.png\")
<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n
\n
Step two: Select the printer model in HP Easy Admin<\/h3>\n\n
\n
\n- \n
In the\u00a0
Download Software<\/span>\u00a0screen, type the name of the HP product (HP PageWide, for example) in the search text box.<\/div>\n\n
Figure\u00a0: Search for HP product in Download Software<\/strong><\/div>\n![\"Search](\"https:\/\/support.hp.com\/doc-images\/202\/c06190482.png\")
<\/div>\n<\/li>\n
- \n
Select the desired printer model from the list of printers.<\/div>\n
The software lookup service in HP Easy Admin is successful if the desired printer model displays in the list of printers.<\/div>\n
\n
Figure\u00a0: Match the HP printer model from the list of printers<\/strong><\/div>\n![\"Match](\"https:\/\/support.hp.com\/doc-images\/75\/c06190483.png\")
<\/div>\n<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n
\n
Step three: Download the print or scan solutions for the printer model<\/h3>\n\n
\n
\n- \n
After selecting the printer, verify the macOS version, language, or country\/region options running the application.<\/div>\n
If desired, modify the default macOS version, language, or country\/region from the drop-down list options.<\/div>\n
HP Easy Admin will perform the search again with the selected options.<\/div>\n
\n
Figure\u00a0: Modify the macOS version, language, or country\/region options<\/strong><\/div>\n![\"Modify](\"https:\/\/support.hp.com\/doc-images\/972\/c06190484.png\")
<\/div>\n<\/li>\n
- \n
Select the desired software solution or solutions, and then download the appropriate software for the printer model.<\/div>\n
\n- \n
Select the\u00a0
HP Essential Software<\/span>\u00a0check box, and\/or select the desired software solution (HP Easy Scan, for example) check box.<\/div>\n\n
Figure\u00a0: Software solution selection<\/strong><\/div>\n![\"Software](\"https:\/\/support.hp.com\/doc-images\/845\/c06190485.png\")
<\/div>\n<\/li>\n
- \n
Click the\u00a0
Download<\/span>\u00a0button to download the software solution to your Mac.<\/div>\n\n
NOTE:<\/span><\/p>\nTo locate the downloaded software solution, see the\u00a0
Downloads<\/strong>\u00a0folder in your Mac, or click the link in the\u00a0Download Software<\/span>\u00a0screen.<\/div>\n<\/blockquote>\n<\/div>\n\n
Figure\u00a0: Link to locate the downloaded software solution<\/strong><\/div>\n![\"Link](\"https:\/\/support.hp.com\/doc-images\/718\/c06190486.png\")
<\/div>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
\n
View issues in HP Easy Admin<\/h2>\n\n
HP Easy Admin generates a log file that can be used for troubleshooting issues.<\/div>\n
Follow these steps to enable or disable issues in the log file:<\/div>\n
\n
\n- \n
In your mac running macOS 10.9 or newer, click the\u00a0
Applications<\/span>\u00a0menu.<\/div>\n<\/li>\n- \n
Open the\u00a0
Preferences<\/span>\u00a0window for HP Easy Admin.<\/div>\n<\/li>\n- \n
Enable or disable logging issues in the Logs folder.<\/div>\n
\n- \n
To enable logging issues, select the\u00a0
Enable Logging\u00a0<\/span>check box.<\/div>\n<\/li>\n- \n
To disable logging issues, clear the\u00a0
Enable Logging\u00a0<\/span>check box.<\/div>\n<\/li>\n<\/ul>\n<\/li>\n- \n
To view the logged information, click the\u00a0
HP Easy Admin.log\u00a0<\/span>link.<\/div>\n\n
Figure\u00a0: Log file for troubleshooting issues<\/strong><\/div>\n![](\"https:\/\/support.hp.com\/doc-images\/591\/c06190487.png\")
<\/div>\n<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"
HP Easy Admin is a macOS application tool that enables education and enterprise administrators to directly download HP printing and\/or scanning solutions to use for remote distribution. This tool is compatible with macOS 10.10 or newer. https:\/\/support.hp.com\/us-en\/document\/c06164609#one_download_EasyAdmin Install and use HP Easy Admin Follow these steps to install and use HP Easy Admin to download […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[4],"tags":[],"class_list":["post-65","post","type-post","status-publish","format-standard","category-knowledge-base","entry"],"_links":{"self":[{"href":"https:\/\/remoteapple.com\/index.php?rest_route=\/wp\/v2\/posts\/65","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/remoteapple.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/remoteapple.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/remoteapple.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/remoteapple.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=65"}],"version-history":[{"count":0,"href":"https:\/\/remoteapple.com\/index.php?rest_route=\/wp\/v2\/posts\/65\/revisions"}],"wp:attachment":[{"href":"https:\/\/remoteapple.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=65"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/remoteapple.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=65"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/remoteapple.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=65"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}